30Nov 2016

CONFLICT MANAGEMENT AND PERFORMANCE OF SELECTED TERTIARY INSTITUTIONS IN ENUGU STATE, NIGERIA.

  • Nnamdi azikiwe university Nigeria.
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Abstract The study explored the relationship between conflict management and performance of some selected tertiary institutions in Enugu State, Nigeria. The specific objectives were to find out the extent to which arbitration enhances academic proficiency, and to ascertain how dialogue can reduce incessant closure of selected tertiary institutions in Enugu state. The study employed survey research design. Primary and secondary sources of data were used for this study. Pearson’s product moment correlation was used to test the hypotheses. Findings revealed that effective conflict management has significant effects on performance of tertiary institutions in Enugu State, Nigeria. The study concluded that effective conflict management is a necessity for optimal performance of tertiary institutions in Enugu state, Nigeria. Based on the conclusion, it was recommended that tertiary institutions should employ techniques such as; arbitration and dialogue, proper use of authority, observance of rules and regulations, proper structuring of institutions, provision of adequate communication networks and encouraging meaningful participation of stakeholders in resolving conflicts. Again, courses that boarder on peace and rule of law should be introduce in Nigerian tertiary institutions as a University General Studies (GS).


[Obianuju Mary Chiekezie, Emmanuel Chijioke Dibua and Anzor Edith Chima. (2016); CONFLICT MANAGEMENT AND PERFORMANCE OF SELECTED TERTIARY INSTITUTIONS IN ENUGU STATE, NIGERIA. Int. J. of Adv. Res. 4 (Nov). 1153-1161] (ISSN 2320-5407). www.journalijar.com


Dr Obianuju Mary Chiekezie


DOI:


Article DOI: 10.21474/IJAR01/2199      
DOI URL: http://dx.doi.org/10.21474/IJAR01/2199