FACTORS OF QUALITY STANDARDS IN THE TEACHING PROCESS IN HIGHER EDUCATION INSTITUTIONS AND ITS IMPACT ON THE STUDENTS SATISFACTION: A CASE STUDY OF A PRIVATE UNIVERSITY IN DUBAI
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The United Arab Emirates is becoming a hub for quality in teaching in the higher education institutions. There are two types of these institutions, such as those which are under the private programs and the ones which are under the government programs. A private university in Dubai is going to be taken as a case study for its reputation as one of the centres of excellence in higher education in the region. This study examines the quality standards in the teaching process in higher education institutions and its impact on the student satisfaction in private institution of Dubai. The questionnaires used to collect quantitative information. The questionnaires were distributed to 50 male and female students of Private Universities in Dubai aged between 20 to 40 years and the Statistical Package for Social Sciences was used for data analysis. The study found that students at Private Universities in Dubai have high satisfaction levels because the institution offers courses that impact on the students with right skills and knowledge. However, the university’s IT infrastructure underdeveloped hence the need to invest more resources in upgrading the system. By doing so, the institution will attract students from the region and other parts of the world. The study recommends policy to enhance high quality standards in the Teaching Process in Higher Education Institutions such that managers and administrative executives should consider enhancing the academic and institutional status the University with regard to the highlighted determinants of teaching quality education as well as the different student dimensions of quality.
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[Maysoon Alkaisi. (2017); FACTORS OF QUALITY STANDARDS IN THE TEACHING PROCESS IN HIGHER EDUCATION INSTITUTIONS AND ITS IMPACT ON THE STUDENTS SATISFACTION: A CASE STUDY OF A PRIVATE UNIVERSITY IN DUBAI Int. J. of Adv. Res. 5 (Feb). 549-557] (ISSN 2320-5407). www.journalijar.com
