WORKERS’ EDUCATION AND THE CHALLENGES OF IMPLEMENTING IT AMONG SUPPORT STAFF AT THE UNIVERSITY OF ZAMBIA

Submitted by : Anock Saishi
University: The University of Zambia
E-mail : anocksaishi@yahoo.com
Supervisor's Name :
Year of award : 2014
Awards : Master of Education in Adult Education
Summary of Thesis

The forms of workers’ education offered to support staff at the University of Zambia and the challenges encountered in implementing them were not clearly known. This study, therefore, sought to find out the forms of workers\\\' education that were offered to support staff to enable them acquire appropriate information and skills about their work, the challenges encountered when implementing them, and their possible solutions. A case study designwas used to assist the researcher gain more insight into workers’ education offered to support staff at the institution. The study used both qualitative and quantitative methods to collect data from the respondents. The respondents comprised s...

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THESIS CHAPTER SCHEME
  1. Introduction
  2. Background
  3. Statement of the problem
  4. Purpose of the study
  5. Main objective
  6. Specific objectives
  7. Main Research Question
  8. Specific Research Questions
  9. Significance of the study
  10. Delimitation of the study
  11. Limitations of the study
  12. Operational Definitions of terms
  13. Organization of the study
  14. Summary
Chapter Two
  1. Introduction
  2. Theoretical Framework
  3. The concept of education and a worker
  4. The concept of workers education
  5. Technological changes in work places
  6. Workers education and the International Labour organization (ILO)
  7. Purpose of workers education
  8. Workers education in various settings
  9. Workers education in Socialist societies
  10. Workers education in Capitalist societies
  11. Challenges of workers education in organisations
  12. Summary
Chapter Three
  1. Introduction
  2. Research Design
  3. Pilot study
  4. Main study
  5. Universe population
  6. Sample and sampling techniques
  7. Data collection techniques
  8. Interview
  9. Questionnaire
  10. Data collection procedure
  11. Data analysis
  12. Ethical consideration
  13. Summary
Chapter Four/ Presentation of Findings
  1. Introduction
  2. Findings from Senior Administrative Officers and Clerical Officers
  3. Findings from Senior and Middle managers
  4. Findings from Union Leaders
  5. Summary
Chapter Five/ Discussion of the findings
  1. Introduction
  2. Main forms of workers education offered to support staff at the University of Zambia
  3. Methods used in implementing workers education programmes
  4. Challenges encountered in the implementation of workers education
  5. Possible solutions to the challenges encountered when implementing different forms of workers education
  6. Summary
Chapter Six/ Conclusion and Recommendations
  1. Introduction
  2. Conclusion
  3. Recommendations
  4. Summary
  5. References
  6. Appendices

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