Emotional Intelligence and Organizational Citizenship Behaviors

Abstract: This study is primarily aimed at investigating the relationship between emotional intelligence of the staff members at the Islamic Azad University of Chabahar and their organizational citizenship behaviors in the academic year 2014-2015. It is a practical study and descriptive according to its topic and aims. The statistical population is composed of all employees serving with the Islamic Azad University of Chabahar. As the statistical population is limited, it was wholly selected as the statistical sample. For the purpose of measuring emotional intelligence, Bradbery and Graves scale of emotional intelligence was adopted, and in order to measure the organizational citizenship behavior, Organ and Kanoski’s questionnaire was employed. These questionnaires were respectively 0.89 and 0.88 reliable. The research data were analyzed in terms of inferential statistics (Pearson correlation coefficient test and independent T-test). Findings suggest that there is a significant correlation between the employees’ emotional intelligence and organizational citizenship behaviors and further between emotional intelligence and conscience and civil behavior. In contrast, there is no significant relation between emotional intelligence and altruism, chivalry and courtesy and consideration.

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[Salim Balouch, Reza Fathollahzadeh, Mohammad Asghar Amiri and Ahmad Kadkhodaei (2015); Emotional Intelligence and Organizational Citizenship Behaviors Int. J. of Adv. Res. 3 (4). 0] (ISSN 2320-5407). www.journalijar.com

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