Impact of Occupational Stress on Quality Work Life among Employees in Banking Sector: A Study in West Bengal Region.

Stress is inevitable in our society. Researchers on stress make it clear that, to enter in to the complex area of stress, especially in to the area of occupational stress, is very difficult. Stress is an unavoidable consequence of modern living. During the past decade, the banking sector had under gone rapid and striking changes like policy changes due to globalization and liberalization, increased competition due to the entrance of more private (corporate) sector banks, downsizing, introduction of new technologies, etc. Due to these changes, the employees in the banking sector are experiencing a high level of stress. The impact of the stress on the quality work life of any personality is the hot key in the modern trend of advanced technological world. In light of the above this study aims to understand the impact of the occupational stress on the quality of work life of the Employees in Banking Sector of West Bengal Region. This study covers only 50 Bank employees both public and private sector bank in West Bengal. The study was carried out by the structured questionnaire of Shri Srivatsava and Singh for Occupational Stress Index and Shri Santhosh Dhar for Quality work life and evaluated using \"Convenience Sampling Method\" and by deploying the percentage, correlation and ‘t’ Test tools, the data was analyzed. Indeed it has its own limitation in the form of accessing the employees, small quantum of respondents compared to huge bank employees. The conclusion of the study is the occupational stress of bank employees has got sufficient impact on the quality work life of the bank employees. The stress factors of Role overload, Role Conflict, Strenuous working condition and responsibility has got its own impact on the quality work life of the bank employees, as they have not that much confident on stability, growth opportunities and satisfaction.