THE IMPACT OF INCENTIVES ON ENHANCING THE ORGANIZATIONAL LOYALTY OF EMPLOYEES OF THEJORDANIAN MINISTRY OF HIGHER EDUCATION.

The Impact of Incentives on Enhancing the Organizational Loyalty of employees of the Jordanian Ministry of Higher Education. The importance of the study came from the researched sector, which is the Jordanian Ministry of Higher Education, in which a large number of employees work there, while the reason of reforming and developing the system of theHigher Education Ministry is toimprove the developmental sectors and to use the economic resources. The activation of the use of incentive systems in this ministry would raise the degree of loyalty of the workers and would increases their productivity as well. The study followed the descriptive - analytical approach based on sampling method through the use of the questionnaire. The study population consisted of workers in the Ministry of Higher Education of Jordan (The Center) which was (250) employees and the sample which was (38) employees.The study came up with some results and the most important were: There is a statistically significant effect between the financial incentives and the enhancing of the loyalty of the employees at the Jordanian Ministry of Higher Education .There is also a statistically significant effect between the moral and financial incentives and the enhancing of the loyalty of the employees at the Jordanian Ministry of Higher Education. There is a statistically significant effect between the social incentives and the enhancing of the loyalty of the employees at the Jordanian Ministry of Higher Education as well. The study showed that there is a high level of loyalty among the employees to their ministry. The study also provided a number of recommendations including the following: To revise the incentive systems constantly and developing them to keep pace with the developments in the business environment. To logically respond to theemployees demands. To develop the work atmosphere and to spread the innovation and tolerance among the employees.To develop the communication systems and to use management with loveapproach, and finally to highlight justice and transparency among workers.