FACTORS AFFECTING THE CHOICE OF PRIMARY HEALTH CARE CENTERS IN WESTERN REGION OF KINGDOM OF SAUDI ARABIA.

- Medical intern, Faculty of Medicine, Umm AlQura University, Makkah, Saudi Arabia.
- Department of Anatomy (FRCS ?Edinb.?), Faculty of Medicine, Umm AlQura University, Makkah, Saudi Arabia.
- Abstract
- Keywords
- References
- Cite This Article as
- Corresponding Author
Background: Primary healthcare centers (PHCCs) play critical role inproviding effective and economical healthcare services at large scale. PHCCs in Kingdom of Saudi Arabia (KSA) provides an access to primary healthcare services. Objectives: To assess the factors which compel people not to attend the healthcare services at PHCCs. Methods: It is a cross-sectional study carried out in PHCCs in 4 major cities in the Western regions of Saudi Arabia (Makkah, Jeddah,Taif and Madinah). Information regarding age, gender, reasons for visiting/not visiting to PHCCs etc. was collected through electronic surveys. The data were analyzed by using SPSS version 23 software. Results: The majority of respondents were male residents of Makkah. Out of 618 Saudi origin respondents, most of them preferred private hospitals (37.5%) over PHCs. On the other hand, only 15.5% respondent have preferred PHCs. Sex, age groups, city and health insurance status all showed significant effects (p<0.001) on selection of PHCs to attend medical facility. Conclusion: The PHCs facilities need to be well managed and equipped with advanced instruments and specialized staff to handle medical emergency and chronic disease, which will attract the attention of public toward PHCs.
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[Jumanah Ahmed Alsaedi, Elham Ahmad Bantan, Hanadi Hezam Al-Thobaiti, Nawal Safar Alosaimi, Samah Bakr Fallatah and Wagih Gamal Eldin Elbarrany. (2017); FACTORS AFFECTING THE CHOICE OF PRIMARY HEALTH CARE CENTERS IN WESTERN REGION OF KINGDOM OF SAUDI ARABIA. Int. J. of Adv. Res. 5 (Nov). 251-257] (ISSN 2320-5407). www.journalijar.com
Medical intern, Faculty of Medicine, Umm AlQura University, Makkah, Saudi Arabia