MEASURING THE EFFICIENCY OF QUALITY PRODUCT BY USING SIX SIGMA TECHNIQUES.
- Statistics department, University of Baghdad , College of Administration & Economics? Iraq& Master student Operations Researcher.
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Six-sigma theory is one of the most widely accepted theories in the world as a specification seeking to reach customer satisfaction Where the research seeks to apply the theory six sigma in the Baghdad Company for soft drinks through the disclosure of the quality of one of its products And determine the conformity of the product under study to the specifications of the theory, and aims to identify the reservoir of the imbalance in the presence and treatment The Pepsi product was selected as one of the products of the Baghdad Company for soft drinks, where the calculations of the six sigma theory were carried out using the spss program, it was found that the Pepsi product is not conforming to specifications And that its level of quality is the fourth level of the sigma, indicating that there is a defect in its production line Where a thorough examination of the production line by applying the methodology DAMIC of the definition of the problem and measuring the production line and analysis of problems in parts of the line and improve the line and monitor improvements made A defect was detected in one of the parts of the target production line. The defect section was changed for a period of sampling, the results were completed from the experimental period and the theoretical methods were re-applied to the new results after improvement. The results of the analysis confirmed the improvement in quality from level 4 to level 6 , That the most important finding of the research is the non-conformity of the Pepsi product to the specifications of the theory of six sigma and became identical to the level of six Sigma after correcting the defect in the product production line In addition to several recommendations, the most important of which is the application of the theory of six sigma in the company because of the great importance in reaching the satisfaction of consumers, which is aimed at the international companies and replace the section of the defect in the product line Pepsi for the purpose of improving the level of the product and make it within the level of the sixth theory .
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[Marwan Abdul Hameed Ashour and Abbas Fadhl Kuriea. (2018); MEASURING THE EFFICIENCY OF QUALITY PRODUCT BY USING SIX SIGMA TECHNIQUES. Int. J. of Adv. Res. 6 (Jul). 437-450] (ISSN 2320-5407). www.journalijar.com
Operations Research / University of Baghdad / Faculty of Management and Economics
