QUANLITATIVERESEARCH OF PUBLIX CUSTOMERS

Exploring people\'s intentions when purchasing is important for making strategic plans for promoting products in the supermarket. The author will conduct qualitative phenomenological research to explain why the customers in Publix chose certain products and their behaviors of shopping. The research questions include: Is the development of Publix’s private products a way to gain win-win benefits? What are the feelings of customers when they choose products? Participant observation will help the author describe customers’ behaviors and thoughts. The phenomenological study will help in understanding participants’ concerns and needs. This research will give ideas of improving marketing strategies and explore interests.