A CASE STUDY ANALYSIS OF THE STUDENT SUCCESS CENTER

This study was conducted to describe the main issues that the Student Success Center faces when they provide students’ support services, examine alternative solutions, and propose the solution from theoretical and practical perspectives. To critically analyze organizational problems regarding managing the Student Success Center for students, a literature review and evidence from interviewing workers and observation were utilized as a qualitative instrumental case study. Findings indicate that the key problems were reaching high-risk students and combining services with academic departments for effective tutoring. This case study can provide some insight and solutions into the educator, who needs best practices and services for college students as well as the impact that university leaders have on promoting students' success on campus.