ROLE OF FINTECH IN FINANCIAL INCLUSION

Financial technology (fintech) has emerged as a transformative force in promoting financial inclusion by enhancing access, affordability, and literacy in financial services. This study investigates the role of fintech in bridging financial gaps, particularly for underserved and rural populations. Using a quantitative research design with survey responses from 65 participants,the analysis applies descriptive statistics,correlation, and regression techniques to evaluate how fintech platforms influence financial literacy, cost reduction, and accessibility of digital banking services. Findings indicate that fintech significantly improves financial literacy (M = 3.97) and affordability of services (M = 3.94), with a moderate positive correlation (r = .400) between financial literacy gains and accessibility of digital banking. Regression results further reveal that fintech-driven cost reduction has a statistically significant effect on improving financial service accessibility (p < .001). These results underscore fintechs capacity to lower barriers for disadvantaged groups, promote equitable economic participation, and support sustainable development goals. However, challenges such as cybersecurity risks,limited digital literacy,and regulatory inconsistencies remain critical barriers. The study concludes that collaboration between policymakers, financial institutions, and fintech companies is essential to strengthen digital infrastructure,enhance financial education, and ensure safe, inclusive access to financial services.