ONLY EDUCATION IS NOT ENOUGH: A NECESSITY OF ALL-INCLUSIVE SERVICES FOR TECHNICAL EDUCATION.

  • Research Scholar, Registrar, R. C. Patel Institute of Technology, Shirpur, Maharashtra, India.
  • Research Guide, Head of Department, Department of Economics, KVPS?s S.P.D.M. College, Shirpur, Maharashtra, India.
Crossref Cited-by Linking logo

  • Abstract
  • Keywords
  • References
  • Cite This Article as
  • Corresponding Author

Purpose: In addition to create challenging and congruent learning opportunities, it is important for Technical Education providers to create a supportive learning environment to help learners acclimate, connect with others and as well as access well-matched student support services to help them complete their studies and make them employable.Skill building is verycrucial to ensure employability of academia to understand and make sure good jobs. Unfortunately, most of the Technical Education institutes in India have not identified the importance of such services, resulting huge unemployment and dissatisfied students. The purpose of this paper is to highlight supporting and extension services in connection to operating services in Technical Education and students? perception on them. Design methodology: A qualitative research by a survey (through a structured questionnaire) of students who are studying or have studied Technical Education affiliated to the North Maharashtra University, Jalgaon on their perception regarding operating, supporting and extension services offered by TE institutes. Findings: The research revealed that TE institutes, no doubt, are offering good operating services however lags in supporting and extension services. It is also found that students? satisfaction of selecting TE institute is highly associated to supporting and extension service than operating services offered by the institute. Research limitations: The survey is delimited to the Technical Education belonging to North Maharashtra University, Jalgaon and located in Khandesh region of India. Practical implications: India, compared to other nations, lacks formally trained manpower. In Korea, for example, the skilled workforce is 96 per cent, in Japan 80 per cent, in Germany 76 per cent and in Britain 70 per cent but in India it is only 10 per cent.Technical Education Institutes of India, can gain competitive edge in the future, by effective and creative ways to attract, retain and foster stronger relationships with students by interaction and mechanism of the market and industry. This is only possible by lubricating; operating, supporting and extension services, all services combined.

  1. Janat, Jaydev (2016). Opinion: Skill development - way ahead for India. Stateman. http://www.asianews.network/content/opinion-skill-development-way-ahead-india-19296
  2. Green, R. A. (December 15, 2014). CAN ?MAKE IN INDIA? MAKE JOBS? THE CHALLENGES OF MANUFACTURING GROWTH. INSTITUTE FOR PUBLIC POLICY OF RICE UNIVERSITY, International Economics.
  3. Sharma, S. D., Kaul, M., Goel, E., &Narang, V. (2015). Exploring prospects for Make in India and Made in India, A study. PHD Chamber of Commerce. GUJRAT: VIBRANT GUJRAT SUMMIT, 2015.
  4. Kozma, R. (2005), 'National Policies That Connect ICT-Based Education Reform To Economic And Social Development', Human Technology Volume 1 (2), October 2005, 117-156.
  5. UmashankarVenkatesh, Kirti Dutta (2007), "Balanced scorecards in managing higher education institutions: an Indian perspective", International Journal of Educational Management, Vol.21, No. 1, pp. 54-67.
  6. Enders, J., & de Weert, E. (Eds.). (2009). The changing face of academic life; analytical and comparative perspectives. Basingstoke: Palgrave MacMillan
  7. Farrell, M. Laboissi?re, R. Pascal, J. Rosenfeld, C. de Segundo, S. St?rze, and F. Umezawa, The Emerging Global Labor Market, McKinsey Global Institute, June 2005.
  8. NAAC Manual 2013. Institutional Accreditation. NATIONAL ASSESSMENT AND ACCREDITATION COUNCIL, An Autonomous Institution of the University Grants Commission
  9. Kanji, G.K. and Tambi, A.M.B.A. (1999), ?Total Quality management in UK higher education institutions?, Total Quality Management, Vol.10 No.1, pp.129-53
  10. Entwistle, N., & McCune, V. (2004). The conceptual bases of study strategy inventories. Educational Psychology Review, 16, 325?346.
  11. Bonnema, J., Van der Waldt, D.I.R. (2008). Information and Source Preferences of a Student Market in Higher Education. International Journal of Educational Management, 22(4), 214?227. http://dx.doi.org/10.1108/09513541211201960
  12. Sangeeta Sahney et al.,2004, ?A SERVQUAL and QFD approach to total quality education A student perspective?, International Journal of Productivity and Performance Management, Emerald Group Publishing Limited Vol. 53 No. 2, pp. 143-166
  13. Sahu, Anil, Shrivastava R. (2008).Key Factors Affecting the Effectiveness of Technical Education? An Indian Perspective. Proceedings of the World Congress on Engineering 2008 Vol II, WCE 2008, July 2 - 4, 2008, London, U.K.
  14. John, Franklin and Senith, S (2008). Service Quality in Indian technical Education. Canadian Journal on Scientific and Industrial Research 3 No. 3, March 2012
  15. Senić, R., Senić, V. (2008) Menad?menti marketing usluga. Kragujevac: Faculty of Economy, University of Kragujevac. (in Serbian)
  16. Raj Mestry, Ilona Hendricks &Tom Bisschoff 2009. Perceptions of teachers on the benefits of teacher development programmes in one province of South Africa. South African Journal of Education, 29:475-490.
  17. Kuh, G. D., Kinzie, J., Schuh, J. H., Whitt, E. J., & Associates. (2005). Student success in college: Creating conditions that matter. San Francisco: Jossey-Bass.
  18. Cornesky R 1994. Using Deming to improve Quality at Colleges and Universities. Man Publications, New York.
  19. Bhattacharya, I. & Sharma, K. (2007), 'India in the knowledge economy ? an electronic paradigm', International Journal of Educational Management 21 No. 6, pp. 543-568.
  20. Lauridsen, B (2011), ‗Shifting the Paradigm: Value-Chain Analysis Applied to Online Learning?, TCC Proceedings, pp. 100-112.
  21. Haddad, W. D. &Draxler, A. (2002). The Dynamics of Technologies for Education. In W. D. Haddad & A. Draxler (Eds.), Technologies For Education Potentials, Parameters, and Prospects, (pp. 2?17). Prepared for UNESCO and AED by Knowledge Enterprise Inc.
  22. Severiens, S., & Wolff, R. (2008). A comparison of ethnic minority and majority students: Social and academic integration, and quality of learning. Studies in Higher Education, 33, 253?266.
  23. Bean, J. P. (2005). Nine themes of college student retention. In A. Seidman (Ed.), College student retention (pp. 215-243). Westport: Praeger Publishers.
  24. Pascarella, E.T., &Terenzini, P.T. (2005). How college affects students: Vol. 2 A decade of research. San Francisco: John Wiley & Sons, Inc.
  25. Adelman, C. (1999). Answers in the toolbox: Academic intensity, attendance patterns, and bachelor?s degree attainment. Document No. PLLI 1999-8021. Washington, DC: U.S. Department of Education, Office of Educational Research and Improvement.
  26. Evans, N.J., Forney, D.S., & Guido-DiBrito, F. (1998). Student development in college: Theory, research, and practice. San Francisco: John Wiley & Sons, Inc.
  27. Tinto, V. (1993). Leaving college: Rethinking the causes and cures of student attrition (2nd ed.). Chicago: University of Chicago Press.
  28. Jones, C. (2001). The relationship between writing centers and improvement in writing ability: An assessment of the literature. Education, 122(1), 3-20.
  29. Fredrickson, J.E. (2012). Linking Student Effort to Satisfaction: the Importance of Faculty Support in Creating a Gain-Loss Frame. Academy of Educational Leadership Journal, Vol. 16, Special Issue, 111-125
  30. Kleemann, G. L. (2005). Weaving silos?a leadership challenge: A cross-functional team approach to supporting web-based student services. New Directions For Student Services, (112), 89-101.
  31. Cano, F., &Berben, A. B. G. (2009). University students? achievement goals and approaches to learning in mathematics. British Journal of Educational Psychology, 79, 131?153.
  32. Moxley, D., Najor-Durack, A., &Dumbrigue, C. (2001). Keeping students in higher education: Successful practices and strategies for retention. London: Kogan Page Limited.
  33. Baker, R. W., &Siryk, B. (1999). SACQ student adaptation to college questionnaire (2nd ed.). Los Angeles: Western Psychological Services.
  34. Goel, Aruna&Goel, S (2010). Encyclopedia in Higher Education in the? 21st Century. Extension Education Services in Higher Education, Volume 3. Deep and Deep Publication pvt. Ltd., New Delhi
  35. Kotler, P. & Clarke, R.N. (1987). "Marketing For Health Care Organizations," Englewood Cliffs, NJ: Prentice-Hall.
  36. Usman, A. (2010). "The Impact of Service Quality on Students? Satisfaction in Higher Education Institutes of Punjab," Journal of Management Research, 2 (2).
  37. Athanassopoulos, A., Gounaris, S., &Stathakopoulos, V. (2001). Behavioral Responses to Customer Satisfaction: an empirical study. European Journal of Marketing, 35(5-6), 687-707
  38. Qureshi, Tahir ؛Shaukat, Muhammad and Hijazi, Syed (2011). Service Quality SERVQUAL model in Higher Educational Institutions, What Factors Are to be Considered. Interdisciplinary Journal of Contemporary Research in Business. Vol. 2, No. 5. pp: 281-290.
  39. Petruzzellis, L., &Romanazzi, S. (2010). Educational value: how students choose university. International Journal of Educational Management. University of Bari Bari, Italy, 24(2), 139-158
  40. Key Results of All India Survey on Higher Education 2014-2015. Ministry of Human Resource Development, Department of Higher Education, New Delhi. 2016.

[Mahajan P.T and Golahit S.B. (2017); ONLY EDUCATION IS NOT ENOUGH: A NECESSITY OF ALL-INCLUSIVE SERVICES FOR TECHNICAL EDUCATION. Int. J. of Adv. Res. 5 (Jan). 1246-1253] (ISSN 2320-5407). www.journalijar.com

Mr. Prashant Mahajan
R. C. Patel Institute of Technology, Shirpur

DOI:

Article DOI: 10.21474/IJAR01/2878      
DOI URL: https://dx.doi.org/10.21474/IJAR01/2878

Download Full Paper

Download PDF No. of Downloads: 14 | No. of Views: 116