AFGHANISTAN PUBLIC HEALTH FACILITIES STAFFS JOB SATISFACTION AND FACTORS AFFECTING THE JOB SATISFACTION.

Rational: The ultimate goal of health sector is to provide quality services. Generally, healthcare services are affected by many factors and satisfaction of human resources is a vital component in delivery of quality health services. Therefore an understanding of health services providers? satisfaction is necessary to find the gaps and accordingly address them. Objective: The objectives of the paper was to identify the level of staff satisfaction and the factors affecting the job satisfaction in Public Health facilities of Afghanistan. Method: A Cross-sectional study is conducted in three provinces of Afghanistan. The sample size was 451 public health workers and data was collected from all the staff of the selected health facilities of Logar, Badakhshan and Daikundi provinces. Population: The population of the study were the staff of all health facilities in the selected districts and provinces of Afghanistan which were 451 participants. Time Frame: The study took 32 weeks from the start to the preparation of the first draft report. Results: 52.8% (238) of the total respondents (451) reported that they are dissatisfied and 47.2% (213) respondents reported that they are satisfied. Moreover; the factors resulting dissatisfaction includes low salary, low benefit, work load, no supportive supervision, no recognition, insecurity, no risk benefits, no required living facilities (delocalized staff), no training in use of new medical equipment and insufficient professional trainings. Conclusion and Recommendation:Job satisfaction of health workers is an essential part for ensuring high quality service delivery. The finding of the study indicates low salary package, low benefits, no supportive supervision, insufficient professional trainings and recognition are of more important factors of dissatisfaction; therefore interventions should be carried out to increase levels of job satisfaction among public health professionals to obtain higher level of health worker satisfaction and accordingly ensure high quality service delivery.