A STUDY TO ASSESS PATIENT?S SATISFACTION WITH QUALITY OF NURSING CARE IN NEUROMEDICAL DEPARTMENT IN SELECTED HOSPITAL OF HARYANA.
- Professor, Department of Pediatrics Nursing, Amity College of Nursing, Amity University, Gurgaon, Haryana, India.
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Abstract
Objectives: - (i) To assess the patient satisfaction with quality of `nursing Care. (ii) To identify relationship between satisfaction of patient with selected variables.
Method: - In this study descriptive survey approach was used. Purposive sampling technique was used and study sample was 50 adult patients who admitted in the Neuro MICU (Medical Intensive Care Unit) and Neuro Medical ward of SGT Hospital. The total period of sample collection was from January 2016 to April 2016.The data collection tool used for the study was a modified form of Dr. Laschinger?s -?Patient satisfaction with quality nursing care questionnaire? [PSNCQQ], translated to vernacular language Hindi.
Result:-The total number of sample was 50. The mean age of sample was 44.7 yrs. Majority of the samples 70% were reported good, 30% were reported excellent and no one reported poor. In this study there is no significant relation between patient satisfactions with quality of nursing care by different variables. There was statistically significant relation between age and satisfaction of patient (p-0.031) and no relation between other variables.
How to Cite This Article
Sheuli Sen. (2017); A STUDY TO ASSESS PATIENT?S SATISFACTION WITH QUALITY OF NURSING CARE IN NEUROMEDICAL DEPARTMENT IN SELECTED HOSPITAL OF HARYANA., International Journal of Advanced Research (IJAR), 5 (07), 112-123, ISSN 2320-5407. DOI: https://doi.org/10.21474/IJAR01/4701
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