THE INFLUENCE OF TRANSFORMATIONAL LEADERSHIP ON MANAGER WORK PRODUCTIVITY AT PT. PERUSAHAAN GAS NEGARA, Tbk WITH ORGANIZATIONAL CITIZENSHIP BEHAVIOR AS INTERVENING

This study aims to analyze the effects of transformational leadership on work productivity with organizational citizenship behavior (OCB) as an intervening variable. The study was conducted at PT. Perusahaan Gas Negara, Tbk by using quantitative methods and a sample of 127 managers taken with simple random sampling. Data collection using a 5-point Likert Scale questionnaire and analyzed using the Structural Equation Modeling (SEM). The results showed that transformational leadership and OCB have a positive and significant impact on manager work productivity. The research findings also show that OCB as an intervening variable for the effect of transformational leadership on work productivity, so that effective transformational leadership will increase OCB and subsequently have an impact on increasing work productivity. Based on these results, the leader needs to increase the effectiveness of transformational leadership. Leaders must put their subordinates as partners and deepen their ability to communicate interpersonal and strengthen their emotional intelligence.