THE WORK OF PEOPLE WITH DISABILITIES IN THE PERCEPTION OF COLLEAGUES AND MANAGERS

The main objective of this study was to explore the work of disabled people (PwD) in the perception of colleagues and managers, assessing four dimensions: General Perception of Hiring Emotional Intelligence Interpersonal Communication and Inclusion in the workplace. This study used a quantitative methodology, with a closed-answer questionnaire applied via Googleforms. The sample was made up of 314 PwD co-workers, including supervisors (n=314), employees of the Auchan Portugal Group. Data analysis was performed through descriptive and inferential statistics, using SPSS-24.0 software. The results were the following: the vast majority of participants considered that hiring PwD contributes to the social responsibility of the company (92.7%), although a small percentage considered that PwD have more difficulty in understanding a task (30%) and lower productivity (23.6%) [General Perception of Hiring] most participants are sensitive to the emotions and feelings of PwD (89.2%) [Emotional Intelligence] part of the participants did not agree or disagree that living with PwD improves the climate of the organization (42%) about half of the co-workers disagreed that PwD do not adopt inappropriate behavior in the organization (51%) [Interpersonal Communication] the majority considered that PwD are well integrated into the organizational environment (77.1%), were well accepted by all (71.7%) and agree with the legislation that requires companies with 75 or more workers to hire a PwD (82.2%) [Inclusion in the workplace].