Vol. 3 (08) pp. 1280-1282

Risk Assessment & Mitigation for Interactive Voice Response System

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  • Symbiosis Centre for Information Technology, Hinjewadi, Phase-1 Pune – 411057, Maharashtra, India
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Abstract

In the present era of information technology, information nowadays is just a telephone call away. However, applications such as telephone banking etc. need extra security for making it a reliable service for the people. In this paper we have identified vulnerabilities and risks related to IVR (Interactive Voice Response) their likelihood and impact on the given organization. We also tried to suggest few control methods in order to reduce vulnerabilities and risks.

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How to Cite This Article

Kumari Ankita, Mohini Mehta, Priti Puri (2015); Risk Assessment & Mitigation for Interactive Voice Response System, Int. J. of Adv. Res., 3 (08), 1280-1282, ISSN 2320-5407.

Corresponding Author

Dr. Priti Puri

Creative Commons Attribution 4.0 This work is licensed under a Creative Commons Attribution 4.0 International License.