Investigating User’s Opinion on Factors Influencing the Usage of New Mobile Services

The advent of technology over the turn of the century has revolutionized and changed how we are as technology consumers. Today, mobile services have become highly sophisticated and ubiquitous. Mobile applications are one of the most useful and enjoyable services that users consume to date. However, there are growing concerns regarding the ethical and moral issues of these mobile services. This paper will discuss user opinions in terms of privacy, security, crime and sensitivity towards mobile services. The work looks specifically at university level to examine the relationship between the varying demographics. The results approved that there is no significant difference across different age groups and IT-affiliations.