EXPLORING CHALLENGES AND OPPORTUNITIES IN THE DEPARTMENT OF SOCIAL WELFARE AND DEVELOPMENTS IMPLEMENTATION OF CRISIS INTERVENTION SERVICES

The Department of Socia lWelfare and Development (DSWD) is fundamentally important in addressing the immediate needs of vulnerable individuals through its Crisis Intervention Services (CIS). This study aims to explore the challenges and opportunities encountered in the implementation of CIS programs systematically. By employing a mixed- methods approach, the research seeks to provide insightful analyses regarding he efficiency of the program, identify existing bottlenecks, and highlight areas warranting enhancement. The study will analyze quantitative data insights gathered from interviews and focus groups with social workers and beneficiaries. This comprehensive approach aims to uncover specific factors that may impede effective service delivery, such as resource constraints, training deficiencies, and the need for improved coordination among various agencies. The ultimate goal of this research is to contribute to the refinement of service delivery within the DSWD, there by addressing identified gaps in the current frame work. The findings are expected to lead to actionable recommendations that enhance the overall support provided to individuals in crisis, ensuring that their needs are met in a timely and effective manner.