The role of the organizational conflict management in job satisfaction Empirical study on workers in the Jordanian free zones.

This study dealt with the organizational conflict management and its role in job satisfaction, empirical study on workers in the Jordanian free zones, the importance of this study is represented by its offers to find practical solutions in enhancing job satisfaction for workers in various organizations, from the view of rationalized organizational conflict, management where managers can recognize the forms and methods of personal and organizational conflicts management and its impact on job satisfaction. The study concluded with the following results; the conflict levels within the Jordanian free zones are low, and that the causes of organizational conflict are weak, and don’t not lead to a conflict among workers, and there is a medium usage of organizational conflict management strategies. The study recommended with the following: develop the awareness of managers and employees to the concept of organizational conflict, participate the superiors with subordinates in decision-making, and train employees and develop their abilities.